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Registering Your Device

Getting Started: The Quick and Easy Process of Device Registration.

It is extremely important that you register your device online when you are ready to start your test.

You will need:

Commission Number: listed on the label on the postcard included in your envelope
Password: listed on the label on the postcard included in your envelope
Device Number: on the top of the “small black box” radon detector

To Start:

  1. Click the ‘Start my test’ button under the ‘Radon Testing’ tab at the top of our page.
  2. Enter the commission number, password and corresponding information. You will then begin the home metric survey.
  3. Enter the detector # and start date, floor and location. No need to enter the end date now, you’ll do that when you log back in at the end.
  4. Please fill out the home metric survey to the best of your ability. 
  5. Once you complete the survey, you will receive an email confirmation of your registration.

Ending your test:

  1. Complete the “end my test” survey using your commission number and email.
  2. Enter your end date.
  3. Complete our activity pattern and demographics survey.
  4. Submit the survey.

Complete! Take your devices inside the return envelope to a mailbox within 7 days of ending it.   

Question? Send us an email at [email protected] 

Reminder! Not logging your start or end date is the number one reason our participants do not receive their readings after sending their test back. However, it’s never too late! If you forget, contact us at any time with these dates and we can calculate your reading.

Where to place your device

Received a duplicate radon tester as part of our quality controls? Learn how to register both devices below. 

You will need:

Commission Number: listed on the label on the postcard included in your envelope
Password: listed on the label on the postcard included in your envelope
Device Numbers: on the top of the “small black box” radon detector 1 and radon detector 2

To Start:

  1. Click the ‘Start my test’ button under the ‘Radon Testing’ tab at the top of our page.
  2. Enter the commission number, password and corresponding information. You will then begin the home metric survey.
  3. Enter the detector # and start date, floor and location. 
  4. Click “I have a duplicate detector kit” to add the second detector. The only information that will change is the detector #. The start date, floor and location will remain the same. No need to enter the end date now, you’ll do that when you log back in at the end.
  5. Please fill out the home metric survey to the best of your ability.
  6. Once you complete the survey, you will receive an email confirmation of your registration.

Important

  • Place BOTH detectors in the SAME location, 10 cm (4″) apart, for the SAME length of time, and return them in the SAME envelope. 
  • DO NOT place them in separate rooms, on different floors or in different houses. This will invalidate the duplicate controls. 

Ending your test:

  1. Complete the “end my test” survey using your commission number and email.
  2. Enter your end date. The one end date will be used for both devices.
  3. Complete our activity pattern and demographics survey.
  4. Submit the survey.

Complete! Take your devices inside the return envelope to a mailbox within 7 days of ending it.   

Question? Send us an email at [email protected] 

Reminder! Not logging your start or end date is the number one reason our participants do not receive their readings after sending their test back. However, it’s never too late! If you forget, contact us at any time with these dates and we can calculate your reading.

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