Please note:

The device is to be shipped back AS IS in the provided prepaid return envelope. Please do not “pad” the device to protect it, as this will prevent your detector from being processed by Canada Post.

Kits purchased AFTER November 26, 2021:

These kits now include a return shipping envelope because we have switched to a new testing device, the RadTrak3. Due to the design, it can now travel by envelope to the destination. 

Ending your test:

1. Complete the “end my test” survey here: https://evictradon.org/end-radon-test/
2. Enter your email (used to consent and register the radon kit) and COMMISSION ID (found on the postcard in your kit, and our reminder email – check your junk folder)
3. Enter your test end date
4. Complete our activity pattern and demographic survey
5. Submit the survey
6. Seal your Radtrak3 device in the provided prepaid return envelope
7. Promptly (within 7 days) drop it off at any Canada Post mailbox or post office
8. Complete! 

Please keep the postcard with your COMMISSION ID and PASSWORD until you receive your results. The results will be emailed directly to you within 6 – 8 weeks once the analysis is complete (check your junk folder).

If it has been over eight weeks and you haven’t received your report, this is normal. Double-check your email spam folder for a report from the lab in Sweden: Radonova. If you haven’t received anything, please email [email protected], and we will do our best to track down your results.